Title: Clinical Staff
A position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks.
Essential Job Responsibilities:
Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
- Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
- Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
- Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
- Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician’s orders; minor surgery assists including surgical tray set-up pre/post surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; specimen handling, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory/medical office.
- Other duties as assigned.
Education: High school diploma or general equivalency diploma (GED), health care field diploma from an accredited vocational school, community college, or university. Appropriate certificate indicating a passing grade.
Experience: Recommended minimum one year of recent experience working in a medical facility and/or documented evidence of externship completed in a medical office.
Other Requirements: Current documentation of state/national certification and/or licensure. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (Hepatitis B and tuberculosis).
- Skill in reading and following written and oral medical orders.
- Skill in initiating appropriate emergency procedures.
- Skill in handling a number of tasks simultaneously
- Skill intact and diplomacy in interpersonal interactions.
- Ability to use manual dexterity to perform medical treatments.
- Ability to establish and maintain effective working relationships with co-workers and diverse patient populations.
- Ability to plan, prioritize, and complete delegated tasks.
- Ability to read and interpret physicians’ orders and notes from other providers.
Equipment Operated: Phone, computer, medical charts, stethoscope, blood pressure cuff, and other nursing items. May involve use of walkers, wheelchairs, and oxygen tanks.
Work Environment: Fast-paced medical office.
- Knowledge of medical terminology, anatomy, physiology, and pathophysiology. Familiarity with health care systems, regulations, policies, and functions. Understanding of documentation standards.
- Knowledge of equipment, supplies, and materials needed for medical treatment.